About Support & Development Center

Under the TEAL2.0, TEAL Support and Development Centers will be established in Sri Lanka, India and Thailand. The SLTC has acquired equipment for the soon-to-be-established Teal2.O Centre at the SLTC campus. The establishment of a TEAL2.O Support and Development Center (SDC) is aimed at serving as a contact point for institutions and learners that want to use and co-create TEAL2.O, to maintain the operations of the platform, and to help in managing and customizing the system at the institutional level.

The Support and Development Centers (SDCs) are university support structures tasked with promoting the use and further development of the TEAL2.O environment among students and teaching staff within the university, as well as within the national higher education system. They will be contact points for institutions that wish to use the platform. Such institutions can address the nearest SDC and receive support in setting up, using, or contributing to the TEAL2.O environment.

The main purpose of the Support and Development Center is to ensure the sustainability of the TEAL2.O environment and the future expansion of its exploitation network.

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Activities of Support & Development Center

Promotion of the TEAL2.O platform through organizing internal university events and meetings, presentations in relevant external events and conferences (national and international), and outreach to local communities
Provision of short training for faculty, students, and external stakeholders interested in learning how to use the platform; provision of technical support to faculty looking to develop advanced content
Maintaining the platform by providing ongoing technical support
Assisting the home university and other institutions in managing and customizing the system at the institutional level in order to ensure its unproblematic use in the teaching process

Updating and further developing the platform, e.g. adding new functionalities and tools
Improving guidance notes and demos in view of making the platform more learner-friendly (on the basis of user feedback and user preferences research)
Proposal writing or fundraising to ensure further financial support for development and innovation on the platform or expansion of its exploitation network
Liaising with policymakers responsible for ODE